Support
A5 Notebook is a notebook for site and office work on iPhone, iPad and Mac.
- Write, draw, scan and photograph in one note, with checklists, tables and snags.
- Record meetings with a transcript made on the device.
- Make a branded PDF site report from a note.
- Your notes sync through your own iCloud. Nothing is sent to KLO.
Getting help
Email [email protected]. Tell us:
- which device you use;
- what you were doing;
- what the app said.
A screenshot helps. Please don't send us your notes unless we ask; if we do, we use them only to fix the problem, then delete them.
Common questions
My notes aren't on my other device.
Check that both devices are signed in to the same Apple Account, with iCloud Drive on and A5 Notebook allowed to use iCloud (Settings › your name › iCloud). Then open A5 Notebook on both and give it a minute.
Can KLO see my notes?
No. There is no KLO account or server. Your notes are on your devices and in your own iCloud.
Do AI summaries need a subscription?
No. Without a key, summaries are made on your device. If you want Claude's summaries, add your own Anthropic API key in Settings › AI Summaries; the note's text is then sent to Anthropic when you ask for a summary.
Why does it ask for my location?
Only when you press Tag Location, pin a site, or (on iPhone and iPad) make a note from a template that fills in the site, plot or weather. It takes one position then, never in the background.
Where do the sites and plots come from?
From KLO BREL, or from sites you pin in A5 Notebook. Both apps share the list through your own iCloud Drive.
Can I change KLO's templates?
Yes. Open one in Templates and change it: your copy then takes KLO's place. If you change nothing, KLO's stays as it is.
How do I put my firm's name and logo on a site report?
Settings › Report. They go on every report you make, on all your devices.
I recorded a meeting. Who is responsible for it?
You, or your firm. Tell everyone before you record, and only let the app learn the voice of someone who has agreed on screen. Our privacy policy explains what is kept and how to delete it.
I deleted a note by mistake.
It's in Recently Deleted for 30 days. Open Recently Deleted and choose Restore on the note.
Privacy
Read how A5 Notebook handles your information in our privacy policy.