Terms and Conditions of Use
Effective date: 13 November 2026
KLO Technical Services Limited t/a KLO Development Services, 23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU. Contact: klo@klodevelopmentservices.co.uk.
These Terms and Conditions ("Terms") govern use of the KLO Development Manager application ("the App"), provided by KLO Technical Services Limited, trading as KLO Development Services ("we", "us", "our"). By using the App you ("you", "the user") agree to these Terms. If you do not agree, do not use the App.
1. Who sells
The App and its subscription are sold by KLO Technical Services Limited, trading as KLO Development Services, registered in England and Wales, company number 16105032, 23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU. Email: klo@klodevelopmentservices.co.uk.
2. What you get
Without a subscription you can open the App and the web page, read what they hold, and print and export it. A subscription lets you add and change records. One subscription is for one person, under one email address, and works in the App on Mac, iPhone and iPad and on the web page.
3. Price, payment and renewal
£15 a month or £150 a year. Prices include VAT. VAT registration number 481 4401 07.
In the App, the App Store may offer a 14-day free trial before the first payment; it is shown on the subscription screen before you subscribe, and cancelling during it costs nothing.
On the web page, if your email has not had one before, the first 14 days are free: you are not charged if you cancel in Manage subscription before they end. The page says whether a trial is available before you pay.
Bought on the web page, payment is taken by Stripe; bought in the App, by Apple, under Apple's terms. We never see your card details.
The subscription renews automatically at the end of each month or year, at the price then shown, until you cancel. We will tell subscribers who have a KLO account by email, and App Store subscribers through the app's release notes, at least 30 days before any price rise.
Site Sourcing is an optional add-on at £3 a month (VAT included) on top of a subscription, bought on the web page and renewing monthly until you cancel it in the same way (section 4). Title outlines are indicative extents from HM Land Registry's INSPIRE index polygons, not legal boundaries; company owners are from HM Land Registry's company datasets as last published. Check the register before relying on either. Site Sourcing is on the web page.
4. Cancelling
Web: Settings › KLO account › Manage subscription › Cancel. App Store: your Apple ID's Subscriptions settings.
Cancelling stops the next renewal. Editing stays open until the end of the period you have paid for; after that the App and page become read-only again. Your records are not deleted.
5. Your right to cancel within 14 days
If you are a consumer and subscribe on the web, you may cancel within 14 days of your first payment (after any free trial) and get a full refund: email klo@klodevelopmentservices.co.uk. The same applies to the Site Sourcing add-on: you may cancel it within 14 days of its first payment and get a full refund. After that you can cancel future renewals at any time (section 4). Purchases in the App follow Apple's refund policy. For a fault, email us and we will put it right or refund you as the law requires.
To cancel you can email us, or use this form: 'To KLO Development Services, 23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU, klo@klodevelopmentservices.co.uk: I give notice that I cancel my contract for KLO Development Manager. Ordered on [date]. Name. Email address of the KLO account. Date.'
6. Where your data is kept
The web page keeps your projects in your browser on your device; we do not receive them. Clearing the browser's site data erases them unless you have a backup (Settings › Back this browser up). The App keeps them on your devices and in your own iCloud account. You are responsible for keeping backups.
7. Purpose of the App
The App is a tool to assist with identifying, appraising and managing potential land and property development opportunities. It brings together information you enter with information retrieved from third-party data sources. It is provided to support your own professional judgement — not to replace it.
8. No professional advice and no reliance
The information in and produced by the App, including appraisals, financial calculations, planning constraint results, company ownership information and reports, is provided for general guidance only. It does not constitute, and must not be relied upon as, legal, planning, valuation, financial, investment, tax or other professional advice.
In particular:
Figures and appraisals depend on the assumptions and inputs used and may not reflect actual outcomes.
Planning constraint data is sourced from a national platform that is still in development; coverage varies by area, and the absence of a result does not guarantee that a site is unconstrained.
Company ownership information reflects what is published on the public register at the time of the request and may be incomplete, out of date, or require interpretation.
Location, boundary and mapping information is indicative only.
You must independently verify any information before relying on it for any decision, transaction or commitment. We strongly recommend obtaining appropriate professional advice (including legal, planning and valuation advice) and confirming title and ownership through official sources before acquiring or committing to any site.
9. Third-party data sources
The App retrieves information from third-party data services. That information is owned and controlled by its providers and is subject to their terms and licences. We do not create that data and do not warrant its accuracy, completeness or availability. The principal sources are set out below.
9.1 Planning data (Open Government Licence)
Planning constraint and related data is provided by the UK Ministry of Housing, Communities and Local Government via the Planning Data platform (planning.data.gov.uk) and is licensed under the Open Government Licence v3.0.
This information is licensed under the Open Government Licence v3.0. © Crown copyright and database rights. Use of this data through the App is subject to the terms of that licence.
9.2 Company information (Companies House)
Company and company-ownership information is sourced from Companies House. This is public-register data made available by Companies House and is subject to Companies House's terms of use. Companies House look-ups use your own free Companies House API key, which you enter in Settings and which stays on your device. In using the App you agree not to use the company-information features other than for due diligence on land and property you are considering, and not to do anything through the App that would breach Companies House's terms of use, including any restrictions on bulk extraction, resale, or use of the data to contact or profile individuals unlawfully.
9.3 Land Registry and other sources
Where the App references HM Land Registry or other property data, that data is subject to the relevant provider's licensing and, in the case of HM Land Registry, may be subject to Crown copyright and additional licensing for certain datasets. Title numbers, ownership and boundary extents can only be definitively confirmed through official HM Land Registry channels, which may charge a fee.
Price Paid Data: Contains HM Land Registry data © Crown copyright and database right 2026. This data is licensed under the Open Government Licence v3.0.
Title outlines (INSPIRE index polygons): This information is subject to Crown copyright and database rights 2026 and is reproduced with the permission of HM Land Registry. The polygons (including the associated geometry, namely x, y co-ordinates) are subject to Crown copyright and database rights 2026 Ordnance Survey 100026316.
Company owners (Site Sourcing): contains HM Land Registry data © Crown copyright and database right 2026, from the UK companies and overseas companies datasets.
10. Your responsibilities
You agree that you will:
use the App only for lawful business purposes;
comply with all applicable laws, including data protection law, in how you record and use personal data within the App;
comply with the terms and licences of the third-party data sources described above;
keep your device and any access credentials secure, and not share access with unauthorised persons;
not attempt to extract, copy or redistribute third-party data from the App other than as permitted by the relevant licence; and
not misuse the App or use it in any way that could damage, disable or impair it or the third-party services it relies on.
11. Personal data within the App
Where you record personal data of third parties (such as landowners or agents) or view personal data from public registers, you must handle that data in accordance with our Privacy Policy and applicable data protection law. Our Privacy Policy forms part of your use of the App and is at https://www.klodevelopmentservices.co.uk/app-privacy-policy.
12. Availability
The App relies on third-party services and internet connectivity, and may be unavailable, delayed or incomplete at times. We do not guarantee that the App or any data source will be available, uninterrupted or error-free, and we may modify, suspend or discontinue the App or any feature at any time. If we stop providing the app we will give at least 30 days' notice and refund the unused part of any annual subscription paid to us. (App Store purchases are refunded by Apple.)
13. Intellectual property
The App itself, including its design, code and original content, is owned by us. These Terms do not transfer any ownership in the App to you. Third-party data displayed in the App remains the property of, and subject to the rights of, its respective providers.
14. Disclaimer of warranties
The App and all information in it are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of accuracy, completeness, fitness for a particular purpose or non-infringement, to the fullest extent permitted by law.
If you are a consumer, this section does not affect your legal rights: under the Consumer Rights Act 2015 the App must be of satisfactory quality, fit for purpose and as described, and if it is not you are entitled to have it put right or to a refund (section 5).
15. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect or consequential loss, loss of profit or loss of opportunity, or for losses arising from inaccurate, incomplete or unavailable third-party data, or from any decision or transaction made in reliance on the App.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, and nothing in them limits your rights as a consumer under the Consumer Rights Act 2015. For business customers, our total liability is limited to the fees paid in the 12 months before the claim.
16. Indemnity
You agree to indemnify us against any claims, losses or liabilities arising from your misuse of the App, your breach of these Terms, or your breach of any third-party data source's terms or of applicable law.
This section does not apply to you if you are a consumer.
17. Changes to these Terms
We may update these Terms. The effective date above shows when they last changed. If a change is not in your favour we will tell subscribers who have a KLO account by email, and App Store subscribers through the app's release notes, at least 30 days before it applies; you may cancel before then (section 4).
18. Governing law
These Terms are governed by the laws of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts, and the mandatory consumer law of where you live still protects you. Otherwise the courts of England and Wales have exclusive jurisdiction.
19. Contact
KLO Technical Services Limited t/a KLO Development Services
23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU