Licence agreement
Effective date: 8 November 2026
1. Who this agreement is between
This agreement is between you and KLO Technical Services Limited, trading as KLO Development Services (company number 16105032), 23 Brook Road, Bomere Heath, Shropshire, SY4 3PU ("we", "us"). It covers the KLO Construction Programme app for iPad and Mac and its web page at apps.klodevelopmentservices.co.uk/construction-programme ("the App").
You and we both acknowledge that this agreement is between you and us only, not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the App and its content.
2. Your licence
We grant you a non-exclusive, non-transferable licence to use the App on any Apple-branded iPad or Mac that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The App may also be used by other accounts associated with you through Family Sharing or volume purchasing, where those rules allow it.
You may not copy, modify, reverse-engineer or redistribute the App, except as the law allows. You may not rent, lease or sublicense it.
The App's content, design and code belong to us. Everything you put into the App, including your sites, programmes and documents, stays yours.
3. Subscriptions
3.1 What you get. Without a subscription you can open the App and the web page, read every site, print it, make PDFs, export P6 and Microsoft Project files and back it up. You can also leave a site shared with you, and look through and delete the sample site. A subscription lets you add and change anything. One subscription is for one person, under one email address, and works in the App on iPad and Mac and on the web page. Each person on a shared site needs their own.
3.2 Price, payment and renewal.
- £39 a month or £390 a year. Prices include VAT.
- In the App, the App Store may offer a 14-day free trial before the first payment. It is shown on the subscription screen before you subscribe, and cancelling during it costs nothing.
- Bought on the web page, payment is taken by Stripe. Bought in the App, payment is taken by Apple, under Apple's terms. We never see your card details.
- The subscription renews automatically at the end of each month or year, at the price then shown, until you cancel. We will tell you by email at least 30 days before any price rise.
3.3 Cancelling.
- On the web: Account… › Manage subscription › Cancel. In the App Store: your Apple Account's Subscriptions settings.
- Cancelling stops the next renewal. Editing stays open until the end of the period you have paid for. After that the App and the web page become read-only again, and nothing is deleted.
3.4 Your right to cancel within 14 days. If you are a consumer and subscribe on the web, you may cancel within 14 days of your first payment and get a full refund: email [email protected]. After that you can cancel future renewals at any time (3.3). Purchases in the App follow Apple's refund policy. For a fault, email us and we will put it right or refund you as the law requires.
3.5 Changes. We may update this agreement. The effective date above shows when it last changed. If a change is not in your favour, we will tell subscribers by email at least 30 days before it applies, and you may cancel before then (3.3).
4. What the App is, and what it is not
The App is a tool for planning and recording construction programmes. It lays out what you enter. That includes the programme, critical path, progress, delays, extension-of-time and valuation figures, exports to other planning software, and printed documents.
The App does not give professional, contractual, legal or financial advice. Figures and reports it produces depend on the information and settings you give it. You are responsible for checking anything you rely on or send to others before you rely on it or send it. This includes claims, notices, valuations, and files opened in other software. Planning and contract decisions remain yours.
5. Your data
What you enter stays on your devices and in your own iCloud account. Our privacy policy explains this: https://www.klodevelopmentservices.co.uk/klo-construction-programme-privacy
Keep your own copies of anything that matters to you. The App keeps daily backups on each device, and you can export a site at any time.
6. Maintenance and support
We alone are responsible for providing maintenance and support for the App, as set out here or as required by law. Apple has no obligation to provide any maintenance or support for the App.
Support: [email protected], or Settings › About › Report a problem in the App.
7. Warranty
We are responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App, if any, to you. To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our responsibility, as limited by this agreement.
Apart from the above, and to the extent the law allows, the App is provided "as is". We do not promise that it will be free of errors, or that it will be available without interruption.
8. Limit of our liability
Nothing in this agreement limits or excludes any liability that cannot lawfully be limited or excluded. This includes liability for death or personal injury caused by negligence, for fraud, and your statutory rights as a consumer.
Subject to that:
(a) We are not liable for any loss of profit, revenue, contract, business or anticipated savings. We are not liable for any delay costs, liquidated damages or loss of a claim. We are not liable for any indirect or consequential loss, however it arises.
(b) We are not liable for loss arising from your reliance on any programme, report, calculation, export or document produced with the App that you did not check, as section 4 asks.
(c) Our total liability to you under or in connection with this agreement is limited to the greater of:
- the amount you paid for the App and its subscriptions in the 12 months before the event giving rise to the claim; and
- £100.
9. Product claims
We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and use of it. These include, but are not limited to:
- product liability claims;
- any claim that the App fails to conform to any applicable legal or regulatory requirement;
- claims arising under consumer protection, privacy or similar legislation.
10. Intellectual property claims
If a third party claims that the App, or your possession and use of it, infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
11. Legal compliance
You represent and warrant that you are not located in a country that is subject to a United States Government embargo, or that has been designated by the United States Government as a "terrorist supporting" country. You also represent and warrant that you are not listed on any United States Government list of prohibited or restricted parties.
12. Third-party terms
You must comply with any applicable third-party terms of agreement when using the App, including your Apple Account and iCloud terms.
13. Ending this agreement
This agreement lasts until you or we end it. You can end it by deleting the App. We can end it if you break it. When it ends you must stop using the App. Sections 4, 7, 8, 9, 10 and 15 continue after it ends.
14. Changes
We may update this agreement, for example when the App changes. We will show the new version in the App and on our website, with its effective date. If you keep using the App after that, the new version applies.
15. Law
This agreement is governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the UK, you may also bring proceedings in your local courts.
16. Apple as third-party beneficiary
You and we acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this agreement. Once you accept it, Apple will have the right (and will be deemed to have accepted the right) to enforce this agreement against you as a third-party beneficiary.
Contact
KLO Technical Services Limited, trading as KLO Development Services
23 Brook Road, Bomere Heath, Shropshire, SY4 3PU
Email: [email protected]
