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KLO Meetings

Terms of use

Effective date: 13 November 2026

These terms are between KLO Technical Services Limited, trading as KLO Development Services, company number 16105032, registered office 23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU ("KLO", "we"), and the company that uses KLO Meetings ("your company"). They also apply to everyone who uses it for your company.

A person or company that takes out a plan, and everyone it covers, is also bound by the sections on the subscription below.

If you got the app from the App Store or through TestFlight, Apple's own terms for those also apply. These terms add to them.

What KLO Meetings is

KLO Meetings runs and minutes your company's meetings: an agenda for each meeting, an outcome and any conditions against every item, an action log, and minutes that are locked and issued. It works on iPhone, iPad and Mac, with a web page for people without them.

  • A meeting on one device is kept on that device, and backed up, encrypted, to the person's own iCloud.
  • Your company's projects and their meetings are kept in your company's own Microsoft 365.
    Your company's KLO record, its projects and their meetings are saved on its SharePoint, and the minutes are saved in the project's folder.
  • A scheme's meeting from KLO Pre-Con is opened from KLO Pre-Con, saved on the scheme's SharePoint, and its locked minutes are filed in the scheme's KLO Document Control project.
  • For meetings on SharePoint, your company needs Microsoft 365 with SharePoint, and pays Microsoft for it.
  • KLO never receives your company's meetings. KLO's only server holds each person's KLO account: an email address and whether a company's plan covers them. The privacy statement explains where everything is kept.

Subscription

S1. Who sells

KLO Meetings and its plans are sold by KLO Technical Services Limited, trading as KLO Development Services, registered in England and Wales, company number 16105032, 23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU. Email: [email protected].

S2. What you get

  • Meetings kept only on a device are free. No account or plan is needed for them.
  • Changing a project's meetings needs a plan. That is both your company's own projects' meetings and a scheme's meetings from KLO Pre-Con, which are kept on SharePoint.
  • Without one, they are read-only: they can be opened, read, printed and exported, but not changed, locked or filed. Nothing is deleted.
  • A plan covers one person, or a company's staff. Each person it covers signs in with their own KLO account, under their own email address, and works in the app on Mac, iPhone and iPad and on the web page. Where a company holds the plan, its KLO Meetings administrator says who is covered, and can add and remove people.
  • When a plan ends, or someone is taken off it, their project meetings become read-only. Nothing is deleted.
  • The app checks the plan with KLO's account server. If a device can't reach it for 7 days, project meetings become read-only on that device until it checks again.

S3. Price, payment and renewal

  • The price is agreed when you or your company takes out the plan, and is shown before payment. Prices to consumers include VAT. Business prices exclude VAT, which is added at the rate then in force.
  • Payment is taken by Stripe on the web page, or by invoice if agreed. We never see your card details. Nothing is sold inside the app.
  • The plan renews automatically at the end of each month or year, at the price then agreed, until it is cancelled. We tell you by email, and a company's administrator, at least 30 days before any price rise.

S4. Cancelling

  • On the web page: KLO account (top of the page) › Manage subscription › Cancel. Where a company holds the plan, its administrator does this.
  • Cancelling stops the next renewal. Editing stays open for everyone the plan covers until the end of the period paid for. After that, project meetings become read-only again. Nothing is deleted.

S5. Your right to cancel within 14 days

If you are a consumer and take out a plan on the web page, you may cancel within 14 days of your first payment and get a full refund: email [email protected]. After that you can cancel future renewals at any time (S4). This right does not apply to businesses. Nothing is sold inside the app. For a fault, email us and we will put it right or refund you as the law requires.

Your company's meetings and agendas

  • The meetings and minutes are your company's. Your company is responsible for:
    • what is put in them, and who they are shared with;
    • who it gives access to;
    • keeping its Microsoft 365 secure and backed up.
  • Your company's agendas are its own. The starter agendas in the app may be used and changed freely.
  • Other companies' agendas are not included. Agendas KLO has supplied to a particular company are that company's, and may not be copied to anyone else.

Data processing

KLO Meetings keeps your company's meetings in your company's Microsoft 365 and on its people's devices. KLO never receives, stores or can reach your company's meetings, minutes or attendees. So KLO is not a processor of your company's personal data for the app or the page, and no data processing agreement is needed between your company and KLO for them.

  • Microsoft processes that data under your company's own agreement with Microsoft.
  • Apple holds a person's iCloud backups under that person's own agreement with Apple.
  • Cloudflare delivers KLO's copy of the web page, as any web host does.
  • Stripe takes payments, under its own terms.

If your company sends KLO personal data to get support, KLO handles it as the privacy statement says, and deletes it when the problem is dealt with.

Your company's judgement

KLO Meetings helps your company run and record its meetings. Its agendas, timers, lock checks and conditions support your people's judgement; they don't replace it. Your company stays responsible for what is decided and minuted, for checking the minutes before they're issued, and for its legal duties, including health and safety and the CDM Regulations.

Availability and changes

  • It depends on other services. Meetings on SharePoint need Microsoft 365, backups need iCloud, and the web page is hosted by Cloudflare. KLO doesn't control those services and can't promise they will always be available.
  • We may improve the app and the page. A change won't remove your company's access to its own meetings: they stay in your company's SharePoint and on its people's devices.

Liability

  • Nothing in these terms limits liability for:
    • death or personal injury caused by negligence;
    • fraud;
    • anything else that can't be limited by law.
  • KLO isn't liable for:
    • loss of profit, revenue, business or goodwill;
    • indirect or consequential loss;
    • loss or corruption of data held in your company's Microsoft 365, on its devices or in iCloud.
  • Otherwise, KLO's total liability for all claims in any 12 months is limited to the plan fees paid in those 12 months.

Ending

  • Your company can stop using KLO Meetings at any time. Its meetings stay in its own Microsoft 365 and on its devices.
  • KLO may end a plan if these terms are seriously broken and the problem isn't put right within 30 days of being told. Any unused part of a plan already paid for is refunded.

Changes to these terms

We may update these terms. The effective date above shows when they last changed. If a change is not in your favour we tell you by email, and a company's administrator, at least 30 days before it applies, and the plan may be cancelled before then (S4).

Law

These terms are governed by the law of England and Wales, and its courts deal with any dispute.

Contact

KLO Development Services, 23 Brook Road, Bomere Heath, Shrewsbury, Shropshire, SY4 3PU. Email: [email protected].