Support
BR Info Schedule sends Building Regulations information schedules to the parties on your projects and keeps each project's Relevant Requirements Tracker.
- One schedule per party, listing what they must provide for their package, Approved Document by Approved Document.
- Emailed from your own mailbox, with your company's name and logo on the PDF.
- Their answers and tender return recorded against each line.
- On iPhone, iPad, Mac and the web, shared by everyone in your company's account.
Getting help
Email [email protected]. Tell us:
- which device you use, or the web page;
- what you were doing;
- what the app said.
A screenshot helps. Please don't send your company's project documents unless we ask; if we do, we use them only to fix the problem, then delete them.
Common questions
Who can see our projects?
Only the people in your company's account. Anyone who signs in from your company's Microsoft 365 waits to be let in, seeing nothing, until an administrator chooses their role in Settings › Company account › Members. Your administrator adds anyone else there too.
I work with more than one company.
Your sign-in can be in several companies' accounts. Each has its own projects. Settings › Company account › Work in chooses which one this device or page shows. If you were added by a client first, Start <your company>'s own account (or Start your own account, with an email sign-in) in the same place starts your own.
It says an administrator must approve BR Info Schedule.
Sending schedules from your mailbox, and Document Control (evidence sites in your SharePoint and inviting parties as guests), need your company's IT administrator to agree to BR Info Schedule once, for everyone. Ask them to sign in and accept for the organisation. For Document Control they also approve SharePoint access in Settings › Document Control permissions › Approval by IT.
What's the difference between Admin, User and Tracker only?
Admins can do everything, including members and the company profile. Users can do everything but those. Tracker only sees every project but changes only the Requirements Tracker; it's for a Building Regulations Principal Designer, and doesn't count against your licence.
How do I put our logo on the schedules?
An admin opens Settings › Company profile, chooses the logo (PNG or JPEG, up to 300 KB), adds the postal address and saves.
Our trial or licence has ended. Is our data gone?
No. The account is read-only: everything can still be read and its PDFs made. The data is kept for 12 months, then deleted. Email us to renew.
How do we take a copy of everything?
Settings › Backups › Export a backup file.
How do we delete everything?
An admin opens Settings › Privacy and your data › Delete this company's data, and types the company's name to confirm. It can't be undone.
How do I make the Gateway 2 pack?
For a higher-risk building, open the project's Requirements Tracker and choose Make Gateway 2 pack (ZIP) (on iPhone and iPad it is under Make…; on the web, Download Gateway 2 pack (ZIP)). The ZIP has a folder for each document the application needs, filled with what BR Info Schedule makes. You add the rest before you apply to the Building Safety Regulator.
What is the duty register?
Project › Duty register lists the principal designer's duties under Part 2A of the Building Regulations 2010 and lets you record how and when each was met. It goes into the Gateway 2 pack.
Where are competence profiles?
Settings › Company account › My competence profile. Each person keeps their own; an administrator sees everyone's under Competence profiles. A profile can be downloaded as a PDF for an appointment or a Gateway 2 application.
What are the principal designer documents?
Project › Documents makes six PDFs from the project's details, such as the client duties letter, the notice of designated individual and the completion statement. Check and sign them before you send them.
Can I bring in a RIBA tracker?
Yes. On the Requirements Tracker choose Import a RIBA tracker… and pick a filled-in RIBA Relevant Requirements Tracker (1.1) workbook. Only filled-in cells are taken, and nothing already typed here is overwritten. Make Excel file (on the web, Download Excel file) exports the tracker in the same layout.
Legal
- Privacy notice: www.klodevelopmentservices.co.uk/br-info-schedule-privacy
- Terms: www.klodevelopmentservices.co.uk/br-info-schedule-terms
- Data processing agreement: www.klodevelopmentservices.co.uk/br-info-schedule-dpa
