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KLO Meetings

Support

KLO Meetings runs and minutes your company's meetings.

  • Every meeting has an agenda, with a time for each section, and an outcome and any conditions against every item.
  • Your company's projects and their meetings are kept on your company's SharePoint, and their minutes are saved in the project's folder. Set it up on the Projects screen.
  • It works on iPhone, iPad and Mac, with a web page for everyone else.

Getting help

The help guide takes you through the app step by step: www.klodevelopmentservices.co.uk/klo-meetings-help

Email [email protected]. Tell us:

  • which device you use;
  • what you were doing;
  • what the app said.

A screenshot helps. Please don't send your company's documents or minutes unless we ask; if we do, we use them only to fix the problem, then delete them.

Common questions

Can I try it without Microsoft 365?
Yes. On the Sites screen choose New site meeting, pick an agenda and give the site a name. The meeting is kept on that device, and nothing is sent anywhere.

How do I keep our meetings on SharePoint without KLO Pre-Con?
On the Projects screen, sign in with your Microsoft 365 work account, then choose Set up our company… and pick a folder on your SharePoint for your company's KLO record. That makes you its first administrator. Then Add a project… for each project's folder, and New meeting… to make a meeting there, held once, weekly or monthly. A colleague chooses Find our company folder… and picks the same folder.

It says an administrator must approve it.
KLO Meetings reads and writes your company's SharePoint, so your company's IT administrator agrees to it once, for everyone. On the Projects screen, Approval by IT has the link to send them, with a guide for IT. On the web page it's on the first screen. If your company also uses KLO Pre-Con, IT approves that separately. If IT approved KLO Meetings before 13 November 2026, that approval was given under KLO Pre-Con's name, so it needs approving once more.

Who can lock a meeting and issue its minutes?
For your company's own project meetings, the meeting's chair or one of the company's administrators. Name the chair in the meeting's details, with their email in the attendees. For a meeting kept on one device, anyone who can open it.

I can't see a change someone else made.
On the Meeting screen, choose Refresh. On the Mac it's also on the Meetings menu (⌘R).

It won't lock the meeting. Lock meeting lists what is still missing, such as an item with no outcome. Choose one to go straight to it. When nothing is missing, it locks.

I need to change a locked meeting.
Choose Unlock and say why: the reason is printed on the minutes, so the reopening is on the record. Then lock it again when you're done.

Where are the minutes?
For a project meeting, in the project's folder on SharePoint, in "09 MEETING MINUTES", as a PDF and a Word document. For a meeting kept on one device, choose Word minutes on the Meeting screen, or Print › Print… or Save as PDF….

How do I back up my meetings?
The app backs them up to iCloud on its own, encrypted, on a Mac, iPhone or iPad. Restore from iCloud in the sidebar lists the backups, including another device's. On any device, Backup all in the sidebar saves every meeting and agenda as one file. That file is not encrypted, so keep it somewhere safe. Restore from backup (on iPhone and iPad: Restore from a file) puts it back.

It says a project meeting is read-only.
Changing a project's meetings (the ones on SharePoint) needs a KLO account with a KLO Meetings plan: your own, or your company's. In the app choose Settings › KLO account; on the web page choose KLO account at the top right. Type your email, choose Send code, then type the 6-digit code and choose Sign in. If your company has just added you, or the device has been offline for a week, choose Check again. If it says you aren't covered and your company holds the plan, ask its KLO Meetings administrator. Without a plan your meetings can still be read, printed and exported, and nothing is deleted. Meetings kept only on your device are always free.

How do I get a plan?
Email [email protected]. We agree the price, for you or for your company's staff. Where a company holds the plan, its administrator then adds staff by email address. There is nothing to buy inside the app.

How do I cancel?
On the web page: KLO account › Manage subscription. Where a company holds the plan, its administrator cancels. Editing stays open for everyone covered until the end of the period paid for.

It says "Can't open this backup".
The backup is encrypted and this device doesn't have its key. Open it on the device that made it, or turn on iCloud Keychain with the same Apple Account here, then try again.

What does KLO keep?
Nothing of your meetings. They stay on your devices and in your company's own Microsoft 365. The privacy statement explains what is kept where.

If your company uses KLO Pre-Con

A scheme's meeting can come from KLO Pre-Con, saved on the scheme's SharePoint, with its locked minutes filed in the scheme's Document Control project.

How do I open a scheme's meeting?
In KLO Pre-Con, open the meeting and choose Open in KLO Meetings. From then on it's listed on the Sites screen too.

Who can lock a scheme's meeting?
Anyone who can open it.

I need to change a locked scheme's meeting.
Unlock it as you would any other. The minutes filed the first time stay in Document Control, and the new minutes are filed as the next revision.

Where are a scheme's minutes?
In the scheme's KLO Document Control project, in "09 MEETING MINUTES".

Privacy and terms